Built for South African insurance brokerages

Run your entire brokerage
from one platform

Clients, policies, POPIA compliance, approvals, team messaging, WhatsApp, call recordings and AI — all FAIS-aware, all in one place. Stop paying for five disconnected tools.

From R99 per user / month · No setup fees on annual plans · POPIA & FAIS aligned
brokerly.co.za
📋 Clients
📊 Sales
⚠ Warnings
💬 Messaging
✅ Approvals
⚙ System Admin
1
platform, not five tools
POPIA
& FAIS aligned
<10min
to onboard a new brokerage
R99
per user to start
Everything included

One system for the whole brokerage

Purpose-built for short-term insurance — not a generic CRM bent into shape.

👥

Client & Policy Management

Full client profiles with policies, documents, communications and a complete activity timeline in one view.

🛡

POPIA Compliance Tracking

Live 5-document compliance tracker per client — ID, proof of residence, RoA, broker appointment and policy schedule.

Approval Workflows

Renewals, amendments and cancellations route to management for sign-off — approve or reject from your desk or your phone.

💬

Team Messaging + Mobile App

WhatsApp-style internal messaging with direct messages, groups and a full installable phone app with push notifications.

🟢

WhatsApp Integration

Send and receive client WhatsApp messages right from their profile, with quick templates for welcome packs and renewals.

📞

Call Recordings

VICIdial call recordings surface automatically on each client — listen to inbound and outbound calls in one click.

📧

Email Monitoring

Watches your cancellations & updates inboxes, detects intent, matches the client, and alerts the right staff instantly.

AI Document Classifier

Claude reads uploaded documents, auto-sorts the type and extracts policy numbers, insurer, premium and dates.

🗂

Bulk Data & Document Migration

Import clients from CSV and pull thousands of scanned documents straight into the right client folders.

🔐

Roles & Permissions

15 pre-built roles and a full permission matrix — control exactly what every staff member can see and do.

📱

Phone App Provisioning

Onboard staff phones with a QR code or email link — lock a device to a user, and revoke access the moment they leave.

💰

Commission Module

Coming soon. Import insurer statements, reconcile paid vs expected and produce per-broker summaries.

Simple pricing

Pay per user. Scale as you grow.

Per-user, per-month pricing in South African Rand. Billed monthly — save two months on annual plans.

Starter

Everything a small brokerage needs to run clean and compliant.
R99/user / mo
Minimum 3 users
  • Client & policy management
  • POPIA compliance tracking
  • Document storage & upload
  • Email sending & templates
  • Sales sheet & warnings engine
  • CSV client import
  • Team messaging & mobile app
  • WhatsApp & call recordings
  • AI document classifier
Start with Starter
MOST POPULAR

Professional

For growing brokerages that live on their phones and their teams.
R199/user / mo
Minimum 3 users
  • Everything in Starter
  • Approval workflows
  • Team messaging + installable phone app
  • WhatsApp integration
  • VICIdial call recordings
  • Roles & permissions (15 roles)
  • Phone app provisioning & revoke
  • Push notifications
  • AI & email monitoring
Choose Professional

Enterprise

The full platform with AI, automation and white-glove onboarding.
R349/user / mo
Custom for larger teams
  • Everything in Professional
  • AI document classifier
  • Email monitoring & intent detection
  • Bulk document migration
  • Dedicated onboarding & data migration
  • Commission module (on release)
  • Priority support & SLA
  • Custom integrations
Talk to Sales

All plans include hosting, automatic updates, POPIA-compliant data isolation and email support. Prices exclude VAT.

Good to know

Frequently asked

Is my data POPIA compliant and isolated?

Yes. Each brokerage runs on its own isolated database with strict access controls, full audit logging, and POPIA-aligned document handling. You control exactly who sees what via the roles & permissions matrix.

Can I import my existing clients and documents?

Absolutely — that's built in. Import clients from a CSV, then point our document migration tool at your scanned folders (OneDrive, Dropbox or a hard drive) and it attaches everything to the right client automatically. Enterprise plans include hands-on migration.

Does the phone app work like a real app?

Yes. Staff install it from their browser to their home screen — it runs full-screen with push notifications, even when closed. Messaging, approvals and notifications all work on the move.

How does the WhatsApp integration work?

Send and receive client WhatsApp messages directly from each client profile, with quick templates for welcome packs and renewals. Incoming replies are matched to the client and notify the responsible broker.

How quickly can we get started?

A new brokerage can be provisioned in under 10 minutes. Add your team, import your clients, and you're live the same day. We handle hosting, updates and backups.

Can we change plans later?

Anytime. Upgrade or downgrade as your team and needs change — pricing is per active user, so you only pay for who's working.

Let's talk

See it on your own clients

Book a free demo and we'll show you the platform with your brokerage in mind — clients, compliance, messaging and AI, all in one place.

info@brokerly.co.za · 061 466 1117 · Somerset West, Western Cape